Vision: By 2028, we will be the Premier Water Utility in Pangasinan that provides quality water and services in compliance with International Organization Standards (ISO) 9001:2015 – Quality Management System, 45001:2018 – Occupational Safety and Health, and 14001:2015 – Environmental Management.

Mission: To distribute best quality, sustainable and affordable water and services, and to expand coverage area for the benefit of all the populace of the City of Alaminos and nearby towns without compromising our natural resources.

Integrated Management System (IMS) Policy:

The ACWD commits to consistently distribute adequate, safe and potable water to our concessionaires through the provision of affordable and cost-effective services.

The ACWD commits to prevent and eliminate work related injury, ill-health, hazards, occupational health and safety risks, through the provision of safe and healthy working conditions.

The ACWD commits to protect the environment, prevent pollution, and conserve natural resources in the conduct of our operations.

The ACWD commits to engage the employees in the establishment, implementation and maintenance of the Integrated Management System through consultation and participation.

The ACWD commits to comply with all applicable requirements and ensure the continual improvement and enhancement of our integrated management system.

Core Values:

INTEGRITY (Mapagkakatiwalaan) – Honesty and transparency in service and dealing with stakeholders.

DEDICATION (Dedikasyon) – passion and commitment to deliver the best services to the concessionaires and for the concessionaires.

EXCELLENCE (Kahusayan) – delivering the best quality services.

ACCOUNTABILITY (May Pananagutan) – assuming responsibility in all actions

LOYALTY (Katapatan) – faithfulness to commitments and obligations.

CUSTOMER-ORIENTEDNESS (Pagbigay tuon sa konsyumer) – customers need is the utmost priority.

TEAMWORK (Pagkakaisa) – ACWD works together to achieve the agency’s purpose.